Terms and Conditions

To make a reservation you have to:

• Be at least 18 years-old.
• Accept these terms and conditions on behalf of all members of your party.
• Accept the responsibility of settling all outstanding balances when you leave.

All of our rates include VAT on the current rate at the time of booking and are subject to change without notice.

If we need to change your booking:

Even if we’ve given you a confirmation, we still have the right to refuse or change any booking. On the rare occasion that this might happen, we’d notify you as soon as possible.

You’d then have the choice to accept our changes or change to an alternative date, (although we can’t guarantee that the price will be the same, and if it’s more, you’ll need to make up the difference) or you can cancel your booking.

If you do cancel because we’ve made a change, you’ll be refunded any money you’ve paid in advance of your stay, although we won’t be liable for anything beyond that without written confirmation prior to cancelling.

Special packages:

If you have booked a special package with us (e.g. Christmas and New Year, Valentines etc) they may have additional terms attached to them, these will be displayed at the time of booking, and they’ll form part of your contract.

Check Out:

On the morning of your departure we ask you to vacate your accommodation by 10am. Please turn off all lights, close windows and doors and lock the doors. Return your key to the lock box and all you’re all set.

If you used a wagon to help with your luggage we’d appreciate it if you could return that to the car parking area.

After your stay, if you have any queries, please contact us on info@offgrid-travel.com.

We know you won’t want to leave after your stay but we’re sorry, if you check-out late we’ll have to charge you £50 for every hour you are late.

We are very dog friendly and we hope that your dog has a great stay if you bring it with you. Please note however that if you ignore the house rule which asks you not to let dogs on furniture or beds, we may withhold your damages deposit for the extra cleaning required. We ask that you use the dog towels provided – you are welcome to request more.

Other Terms:

Although we make every effort to ensure the accuracy of the information set out on our websites and marketing campaigns, we’re only human, so if you spot any discrepancies between our offers and your confirmation email, make sure to flag these up to us as the confirmation is what we go from. We reserve the right to vary, amend, supplement or cancel any of the information or offers featured on our websites, email campaigns, or otherwise at any time.

All details are correct at the time of going to print, however, they may change from time to time.

Under the Hotel Proprietors Act, persons under the age of 18 must be accompanied by an adult.

Images shown on our website and other marketing materials are representative of the accommodation we offer. However, your room might be different to the ones that are shown.

We accept no liability in the event that any of your personal belongings or those of your party are lost and/or damaged within the hotel. If the property of the resort is deliberately or negligently damaged by you or any member of your party, you’ll be fully responsible for the repair or replacement of the property in question.